Why Improving Your Internal Communication Strategy is More Important than Ever

As Part I of our “Empowering the Remote Workforce” series, we take a look at your internal communication strategy. You, like many other companies are trying to navigate the muddy waters of telecommuting. After over a year since the great remote work movement, we ask you: Is it working for you?

What Types of Problems are Companies Seeing with Internal Communication?

When internal communication goes from in-person to on-line, it’s no surprise that companies are seeing a breakdown in workplace communication. Here are some of the biggest complaints we’ve been getting:

Missed Emails/Messages

Almost overnight, employees started seeing a jump in workplace emails and phone calls. Not only are employees trying to fish through the sheer volume of emails, but they are finding it difficult to keep their private correspondence separate from their work.

Tone

It is hard to convey tone through text. When you had a problem, you used to be able to walk right over to Cheryl’s desk and clear things up quickly. Not understanding tone is a slippery slope to workplace drama.

Too Many Meetings

As a result of employees missing important messages and misconstruing tone, many companies have overcompensated by having far too many meetings to make up for the breakdown in communication. But they are quickly becoming a time-suck in the workplace.

Loss of Home Internet/Phone Connection

It’s no surprise that your employees have settled for basic internet and phone service for their homes. And why would they need it? Before the pandemic, they never had to upload at these speeds, or spend nearly this much time on the phone.

How to Solve Internal Communication Issues in the Workplace

Simplify Communication

Combine all of your correspondence into one place. Your employees shouldn’t have several different forms of communication to reach each other. That’s how important things get missed!

Give Accessibility to All Employees

Don’t rely on someone else to choose your service for you. Your business has come too far to be operating through some second-rate provider. Choose one that will give you cloud-based accessibility for all.

Improve Your Response Time

Give your employees the opportunity to respond in record time with not only fast provider speeds, but through different channels as well. (Maybe its quicker for them to respond in a quick voice message rather than text)

Scale Your Business

You wouldn’t need all of these capabilities if you were just a business of ten people, and vice versa, why should you settle for a small service package when you are trying to communicate with a company of 100?

How Technology Can Help You Adopt an Internal Communication Strategy

The right technology for your business can make all the difference. Let Comporium help you with this adjustment period so that you have one less thing to worry about.

Comporium Cloud Voice and Comporium Teams Voice can help you:

1. Combine all correspondence into one easy-to-use interface
2. Enable employees to work from anywhere
3. Set up quick dialing from site-to-site
4. Provide you with chat capabilities
5. 100% Scalable for the size of your business

For more information, visit business.comporium.com or contact 844-31-SALES today!