BUSINESS VOICE

COMPORIUM BUSINESS SOLUTIONS


Get Started Today!
 
 

BUSINESS VOICE

COMPORIUM BUSINESS SOLUTIONS


Get Started Today!
 

Cloud Voice Solutions for Your Business

Comporium’s Cloud Voice services deliver carrier‐class cloud PBX and hosted business phone services with all the features organizations expect from a traditional phone system, plus unified communications. Services such as instant messaging, mobile apps, video conferencing, and more. Business Cloud Voice takes all of the guesswork away by offering a cost-effective, pay‐as‐you‐grow service. It doesn’t skimp on quality or features, it won’t hurt the bottom line and it will continue to deliver innovative services year after year.


The Benefits of Cloud Voice


Unites staff regardless of their physical location

Voice conferencing with video collaboration

Delivers business continuity and disaster recovery solutions.

Simplifies communication management with easy web interface

Improves productivity for remote or mobile workers

Reduces ongoing maintenance costs

Productivity and Mobility Enhancements

Our VoIP solution enables features, functionality and enhanced applications that are not available with traditional solutions. These enhancements give businesses the ability to work seamlessly in and out of the office, resulting in more productivity. Employees, especially mobile workers, can customize these features depending on their daily activity.

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Productivity Anywhere

Extends your personal features to any number of fixed and mobile devices. Productivity Anywhere allows users to manage one number for all incoming and outgoing calls, whether it be your desktop phone, mobile device or soft phone.
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Virtual Receptionist

Automatically answers incoming calls and provides callers with options to reach the proper department or employee.
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Advanced Call Routing

Enables businesses the flexibility to route calls according to your business needs, making sure the right staff representatives respond wherever they are.
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Call Recording

Automatic recording of incoming and outgoing calls as needed to improve customer service, settle disputes, or provide PCI or HIPAA compliance.
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Receptionist Console

Web-based attendant console designed for front-line operators and office receptionists to efficiently process inbound calls with ease.
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Voicemail to Email

For a truly unified experience, employees manage their voice messages from their email, phone and mobile device. Easily listen to and forward any voice messages directly from your email.
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Call Center

Using sophisticated routing policies, route callers to the right queue, with the right priority, then route them to the next available agent using skill-based routing, that benefit businesses of any size or need.
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Fax Mail

Enables users to receive fax messages routed as email attachments, eliminating the need for a separate fax line.

Cloud Voice Packages

Our Cloud Voice Solution offers 3 business lines, also referred to as licenses. These licenses meet the needs of any employee from basic phone functionality up to enhanced unified communication features that support all mobility demands.


Trunking Solutions

PRI Trunks


Primary Rate Interface (PRI) – Integrated Services Digital Network (ISDN) Lines are high-quality, all-digital communication services containing 23 channels for voice traffic, which allows for consolidation of all telephone lines into a more efficient solution.

Benefits


  • Prioritize voice traffic with dedicated connection

  • Access up to 23 voice lines with single connectivity

  • Consolidate voice, data and video traffic

  • Reduce capital expenses by utilizing existing cabling and equipment

SIP Trunks


Comporium SIP Trunks are a cost-effective and future-proof alternative to your voice trunks/lines, giving your business more flexibility, business continuity, and a choice of hosted VoIP applications.

Benefits


  • Reduce communication costs by consolidating voice, video and data traffic over a single network

  • Improve network efficiency by centrally managing and aggregating connectivity

  • Support disaster recovery and business continuity efforts with automatic re-routing for voice

  • Provide mobility solutions to improve productivity for your mobile workforce

Business Phone Services and Features

With our business phone service, your business can connect with customers, vendors and employees using a business line with enhanced calling features.

Business Line

We provide dependable basic phone service for businesses of any size. Traditional business lines allow you to handle your routine business calls with the high-quality service from a company you know and trust. In addition to the business line, we offer a full suite of features that enhance your daily business communications.

Rotary Line

Rotary lines allow your business to accept multiple calls at one time. After the first call is accepted, any additional call rolls to the next available line depending on the number of rotary lines your business subscribes to.

Phone Line Features

  • Call Forwarding

  • Call Waiting

  • Call Return / Repeat Dial

  • Caller ID

  • Three Way Call

  • Call Park

  • Last Number Redial

  • Call Trace

  • Call Hold / Transfer

  • And Much More...

Voicemail

Comporium Voice Mail answers calls when you are away from your phone or on another call. Additional notification options are also available, such as e-mail notifications of new voice mails and the option to have audio files of voice mails sent to an email account. Comporium voice mail customers have the ability to save, delete, or reply to messages during message review, configure voice mail settings via web portal, forward messages to other Comporium voice mail users, along with many others.

Long Distance

We have the expertise and technical knowledge to help your business stay connected with customers, employees and vendors. Choose from a variety of long distance packages for your business local, nationwide or international calling. Comporium also provides affordable toll-free service giving your customers the ability to conveniently connect with you.