Common Tools and Help

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Common Tools & Help

Have a question? Rated with a customer service satisfaction of 99.6%, our knowledgeable team of experts is here to help 24/7.
Contact us via Live Chat or at 888.403.2667.

Business Technical Support

Antivirus Protection

Keep your computer safe and protected with your free download of Trend Micro. The best in Internet security, Trend Micro protects your computer from harmful viruses. Installation is simply by selecting ‘Manage Anti-Virus Software’ through 'My Account'More >to enable anti-virus
Business Technical Support

Speed Test

Need to check your speed? Speed makes everything online better. Websites load faster, videos stream in higher quality, music streams flawlessly and downloads blaze. Check your speeds >
Business Technical Support

Email Setup

Setting up your Comporium email is easy. Your account is activated as soon as you sign up for Internet service. All you need to do is to log in to your account. For additional instructions, like changing your email account setup or setting up your email on an Apple or Android device, More > about how to setup email

Other Helpful Resources

Closed Captioning Technical Support

To report an immediate technical issue regarding closed captioning, please contact Comporium’s Repair Service by dialing 6-1-1 or the local number for your area.

Written complaints may be dropped off at your local Comporium office; mailed to:
Closed Captioning Coordinator, External Affairs, PO Box 470, Rock Hill, SC 29731; faxed to: (803) 326-5703; or e-mailed to: closedcaptions@comporium.com.

If you wish to speak to the Closed Captioning Coordinator, you may call the following toll free number: (877) 355-3253 (please note: this number is only for use with questions about submitted closed captioning complaints).

Browser Diagnostics

A technician may be asking you to access a diagnostics page to help diagnose any problems with your web browsing experience.

To access the Comporium Website Static Diagnostics Page on this domain, click here to open the page.

The diagnostics page results should be used by a Comporium technician for diagnosis.

Email Configuration Changes

Email Configuration Changes: http://guides.myonlinehelp.net/docs/comporium.net/realmupdate